Access and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service and the conditions, which may be updated from time to time.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
This Website also contains links to other websites, which are not operated by Oliver Littley (the “Linked Sites”) Oliver littley have no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from the use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Please refer to our Privacy Policy for information about how we use your data.
You must not misuse this Website. Or commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; Do not hack into any aspect of the Service; corrupt data, cause annoyance to other users and infringe upon the rights of any other person’s proprietary rights, or send any unsolicited advertising or promotional material, commonly referred to as “spam” or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. And will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
Oliver Littley will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The intellectual property rights in all software and content made available to you on or through this Website remains the property of Oliver Littley or and are protected by copyright laws and treaties around the world. All such rights are reserved by Oliver Littley you can print and display the content supplied for your own personal use. Any reproduction or redistribution, publishing, manipulation, in any format, of any of the content or copies of the content supplied to you or which appears on this Website is prohibited and may result in civil and criminal penalties. You may not use any such content in connection with any business or commercial enterprise.
You will not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software. All trademarks belonging to Oliver Littley No license or consent is granted to you to use these marks in any way, and you agree not to use these marks.
In addition to Intellectual property rights mentioned above.
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant to be valid and correct
Please refer to our Privacy Policy for further information about how we use your data.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions:
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment. We also reserve the right not to accept your order in the following cases:
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Where applicable, delivery costs will be charged in addition; such additional charges are clearly displayed and included in the 'Total Cost'.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Payment can be made by Visa, Visa Debit, MasterCard, American Express, Visa Delta, Electron, and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon despatch of your order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment.
To help ensure that your shopping experience is safe, simple, and secure, we use Secure Socket Layer (SSL) technology to keep the details of your order and payment secure.
All orders will be set out at the first meeting by using a cutting sheet this will be the order form where we take all body measurements for your suit/shirt/overcoat. Responsibility for the accuracy of the order lies solely with the customer and is given every chance to make sure he/she understands what they are ordering. Once the client has received the confirmation email of the order, mistakes cannot and will not be replaced once your order has entered the production process.
Acceptance of the order and acceptance/payment of the invoice means you have agreed to all of Oliver Littley Terms and Conditions. Represented or unpaid cheques will incur a £40 handling charge.
All payments must be in full for online transactions. Whereby made to measure & Bespoke 70% upfront will be required before we can proceed with the order.
This is a bespoke service and we make to your specifications and therefore refunds and returns are not possible. All products that are Bespoke/made to measure and custom made, we have no refund or exchange policy. However we will do everything to correct any error that we feel is caused by us. All of our suits/shirts/overcoats take time and great craftsmanship is applied to assemble them and it might require some slight alteration to make it better as it's a handmade garment. This is why we always carry out a fitting on all of our custom-made goods.
Please take time to read the specifications of the order, and take care to understand the terms and conditions of the order. The customer must check the order form and confirm all the details are correct at the time of purchase. As the goods are bespoke/made to measure, they can neither be returned nor refunded as stated in (2.8) and the standard 28 day refund policy does not apply.
However this does not affect your statutory rights. By signing off the Invoice/Terms and conditions you agree to pay for the goods listed and understand that no refund, replacement or compensation can be claimed for the goods once the order has been placed.
Once the order has been processed and it has passed the 24hrs we will not be able make any change towards the order. If changes are made within the 24hrs we cannot guarantee that it will be possible due to cloth or lining stock not being available.
It is understood that an order once finalised and confirmed, cannot be cancelled upon the commencement of the manufacturing process. In the circumstance where the order consists of multiple garments, the start of the manufacturing process commences with the first suit.
All orders must be paid in full prior to delivery of goods.
The turnaround and dispatch of orders/goods may vary depending on fabric availability. All indicated turnaround times are estimated and aim to meet as close as possible to the deadline. The average turnaround time of between 5-6 weeks.
Oliver littley will not be responsible for delays resulting from situations within the customer control, or any (Act of God) and such as the recipient not being available to accept delivery, or incorrect delivery details supplied. Oliver Littley will and shall not be held liable for any size variations due to weight gain or loss.
CANCELLING YOUR ORDER UNDER THE DISTANCE SELLING REGULATIONS
If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 30 working days from the day after you received you order. For orders cancelled under the DSRs, we will issue you with a full refund including the shipping cost. However, you will need to return the entire order to us by secure means to ensure it reaches us in good condition, Items should be returned unused and in their original condition, from the original delivery country.
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.